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Healthcare operations management /

By: McLaughlin, Daniel B, 1945-Contributor(s): Hays, Julie M, 1954-2007Material type: TextTextPublication details: Chicago : Washington, DC : Health Administration Press ; AUPHA Press, c2008Description: xx, 431 p. : ill. ; 27 cm. + 1 CD-ROM (4 3/4 in.)ISBN: 9781567932881 (pbk); 1567932886 Subject(s): Medical care -- Quality control | Health services administration -- Quality control | Organizational effectiveness | Total quality management | Quality Assurance, Health Care -- organization & administration | Decision Support Techniques | Efficiency, Organizational -- standards | Total Quality Management -- methodsDDC classification: 362.1068 Online resources: Table of contents only
Contents:
The challenge and the opportunity -- History of performance improvement -- Evidence-based medicine and pay-for-performance -- Strategy and the balanced scorecard -- Project management -- Tools for problem solving and decision making -- Using data and statistical tools for operations improvement -- Quality management: focus on six sigma -- The lean enterprise -- Simulation -- Process improvement and patient flow -- Scheduling and capacity management -- Supply chain management -- Holding the gains.
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Item type Home library Collection Call number Status Date due Barcode Item holds
Books Books Prince Sultan Military College of Health Sciences, Library
Health Service Administration 362.1068 M37 (Browse shelf (Opens below)) Available 0000000022629
Total holds: 0

Includes bibliographical references and index.

The challenge and the opportunity -- History of performance improvement -- Evidence-based medicine and pay-for-performance -- Strategy and the balanced scorecard -- Project management -- Tools for problem solving and decision making -- Using data and statistical tools for operations improvement -- Quality management: focus on six sigma -- The lean enterprise -- Simulation -- Process improvement and patient flow -- Scheduling and capacity management -- Supply chain management -- Holding the gains.

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