TY  - SER
AU  - Carrysforth, Carol
AU  - Neild, Mike
TI  - Administration NVQ level 1 : student handbook
SN  - 0435451685
U1  - 651.3 
PY  - 2002///
CY  - Oxford
PB  - Heinemann
KW  - Admin skills
N1  - Includes appendix : developing yourself; 101 Contribute to effective team work. 102 Ensure your own actions reduce risks to health and safety.  103 Prepare and copy routine documents.  104 Find and store files in a paper-based system.  105 Enter and find data using a computer.  106 Contribute to maintaining customer service.  107 Distribute and dispatch mail
ER  -