TY - SER AU - Rawlinson, Maureen TI - Administration NVQ level 3 : student handbook SN - 0435451669 U1 - 651.3 PY - 2001/// CY - Oxford PB - Heinemann KW - Administration skills KW - Office skills N1 - Business Skills Work - Cover; 301 Maintain effective working relationships. 302 Contribute to the maintenance of a healthy, safe and productive working environment. 303 Manage your work and development. 304 Contribute to coordinating administrative services. 305 Research, prepare and present information form a variety of sources. 306 Maintain and develop a paper-based information system. 307 Maintain and use database. 308 Develop effective services for customers. 309 Support users of administrative services. ER -