TY - BOOK AU - Pfeiffer,William S. TI - Pocket guide to technical communication SN - 9780135063965 U1 - 808.0666 PY - 2011/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - English language - Technical English - Handbooks, manuals KW - English language - Rhetoric KW - Technical writing N1 - The writing process: achieving speed and quality -- Structure: achieving order and design -- Abc formats and examples -- Special topics: graphics and oral presentations -- Appendix: writing handbook ER -