TY  - BOOK
AU  - McLaughlin,Daniel B.
AU  - Hays,Julie M.
TI  - Healthcare operations management
SN  - 9781567932881 (pbk)
U1  - 362.1068 22
PY  - 2008///
CY  - Chicago, Washington, DC
PB  - Health Administration Press, AUPHA Press
KW  - Medical care
KW  - Quality control
KW  - Health services administration
KW  - Organizational effectiveness
KW  - Total quality management
KW  - Quality Assurance, Health Care
KW  - organization & administration
KW  - Decision Support Techniques
KW  - Efficiency, Organizational
KW  - standards
KW  - Total Quality Management
KW  - methods
N1  - Includes bibliographical references and index; The challenge and the opportunity -- History of performance improvement -- Evidence-based medicine and pay-for-performance -- Strategy and the balanced scorecard -- Project management -- Tools for problem solving and decision making -- Using data and statistical tools for operations improvement -- Quality management: focus on six sigma -- The lean enterprise -- Simulation -- Process improvement and patient flow -- Scheduling and capacity management -- Supply chain management -- Holding the gains
UR  - http://www.loc.gov/catdir/toc/ecip0726/2007036070.html
ER  -