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The administrative dental assistant / Linda J. Gaylor, RDA, BPA, MEd, Coordinator, Curriculum and Instruction, San Bernardino County Superintendent of Schools, Regional Occupational Program, Career Training, and Support Services, San Bernardino, California.

By: Gaylor, Linda J [author.]Material type: TextTextPublisher: St. Louis, Missouri : Elsevier, [2017]Edition: Fourth editionDescription: xx, 305 pages ; 28 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780323294447 (pbk. : alk. paper)Subject(s): Dental Assistants | Dental Offices -- organization & administrationDDC classification: 617.6/0233 LOC classification: RK60.5 | .G37 2017NLM classification: WU 90
Contents:
Orientation to the dental profession -- Dental basics -- Communication skills and telephone techniques -- Written correspondence -- Patient relations -- Dental healthcare team communications -- Computerized dental practice -- Patient clinical records -- Information management -- Dental patient scheduling -- Recall systems -- Inventory management -- Dental office equipment -- Financial arrangements and collection procedures -- Dental insurance processing -- Bookkeeping procedures : accounts payable -- Bookkeeping procedures : accounts receivable -- Employment strategies.
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Includes bibliographical references and index.

Orientation to the dental profession -- Dental basics -- Communication skills and telephone techniques -- Written correspondence -- Patient relations -- Dental healthcare team communications -- Computerized dental practice -- Patient clinical records -- Information management -- Dental patient scheduling -- Recall systems -- Inventory management -- Dental office equipment -- Financial arrangements and collection procedures -- Dental insurance processing -- Bookkeeping procedures : accounts payable -- Bookkeeping procedures : accounts receivable -- Employment strategies.

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