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Quality and performance improvement in healthcare : a tool for programmed learning

By: Shaw, PatriciaContributor(s): Shaw, Patricia | Elliot, ChrisMaterial type: TextTextPublication details: Chicago, Ill. : American Health Information Management Association, c2010Edition: 4th edDescription: xxxiii, 490 p. : ill., formsISBN: 9781584262169; 1584262168Subject(s): Health services administration | Performance standards | Medical care | Clinical competence | Delivery of Health Care | Quality Assurance, Health CareDDC classification: 362.1068521
Contents:
Introduction -- Part I: A performance improvement model -- Defining a performance improvement model -- Identifying improvement opportunities based on performance measurement -- Using teamwork in performance improvement -- Aggregating and analyzing performance improvement data -- Communicating performance improvement activities and recommendations -- Part II: Continuous monitoring and improvement functions -- Measuring customer satisfaction --
Refining the continuum of care -- Improving the provision of care, treatment and services -- Preventing and controlling infectious disease - Decreasing risk exposure -- Building a safe medication management system -- Managing the environment of care -- Developing staff and human resources -- Part III: Management of performance improvement programs -- Organizing for performance improvement - Navigating the accreditation, certification, or licensure process --
Implementing effective information management tools for performance improvement -- Managing healthcare performance improvement projects -- Managing the human side of change -- Developing the performance improvement plan -- Evaluating the performance improvement plan -- Understanding the legal implications of performance improvement -- Predicting the future of performance improvement in healthcare -- Glossary.
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Item type Home library Collection Call number Status Date due Barcode Item holds
Books Books Prince Sultan Military College of Health Sciences, Library
Health Information Management 362.1068521 S53 (Browse shelf (Opens below)) Available 0000000022580
Total holds: 0

"AHIMA product number AB 102709."

Introduction -- Part I: A performance improvement model -- Defining a performance improvement model -- Identifying improvement opportunities based on performance measurement -- Using teamwork in performance improvement -- Aggregating and analyzing performance improvement data -- Communicating performance improvement activities and recommendations -- Part II: Continuous monitoring and improvement functions -- Measuring customer satisfaction --

Refining the continuum of care -- Improving the provision of care, treatment and services -- Preventing and controlling infectious disease - Decreasing risk exposure -- Building a safe medication management system -- Managing the environment of care -- Developing staff and human resources -- Part III: Management of performance improvement programs -- Organizing for performance improvement - Navigating the accreditation, certification, or licensure process --

Implementing effective information management tools for performance improvement -- Managing healthcare performance improvement projects -- Managing the human side of change -- Developing the performance improvement plan -- Evaluating the performance improvement plan -- Understanding the legal implications of performance improvement -- Predicting the future of performance improvement in healthcare -- Glossary.

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