000 00606nam a2200205 a 4500
999 _c212
_d212
003 OSt
005 20180102132306.0
008 180102b xxu||||| |||| 00| 0 eng d
020 _a9788131517284
020 _a8131517284
040 _cLC
082 _a658.4013
_bE82
100 _aJames R Evans, (James Robert), 1950-
245 _aQuality & performance excellance: Management, organization, and strategy
250 _a6th ed
260 _aAustralia : South-Western,
_bCengage Learning
_c2011
300 _axvi, 479 p :
_billustrations ; 23 cm
650 _a Total quality management
942 _cBK
_2ddc