000			00431cam a22001574a 4500
999			_c2741 _d2741
020			_a0324301596 (pbk.)
020			_a9780324301595
082	0	0	_a658.4013 _bE29
100	1		_aEvans, James R.
245	1	0	_aTotal quality : management, organization, and strategy
250			_a4th ed.
260			_aAustralia _bThomson/South-Western, _cc2005.
300			_axii, 467 p. : _bill. ;
650		0	_aTotal quality management.
942			_cBK