| 000 | 00558cam a2200181 a 4500 | ||
|---|---|---|---|
| 999 |
_c2742 _d2742 |
||
| 020 | _a157444266X | ||
| 020 | _a9781574442663 | ||
| 082 | 0 | 0 |
_a658.4013 _bR55 |
| 100 | 1 | _aRoss, Joel E. | |
| 245 | 1 | 0 | _aTotal quality management : text, cases and readings |
| 250 | _a3rd ed. | ||
| 260 |
_aBoca Raton, Fla. : _bSt. Lucie Press, _c1999. |
||
| 300 |
_axv, 550 p. : _bill. ; |
||
| 650 | 0 | _aTotal quality management - Handbook, manuals | |
| 650 | 0 | _aTotal quality management | |
| 856 | 4 | 2 | _uhttp://www.loc.gov/catdir/enhancements/fy0646/99462632-d.html |
| 942 | _cBK | ||