000 00430cam a2200145 a 4500
999 _c449
_d449
020 _a0471940542 (pbk.)
082 0 0 _a361.00685
_bD52
100 1 _aDickens, Paul.
245 1 0 _aQuality and excellence in human services /
260 _aChichester ;
_aNew York :
_bWiley,
_cc1994.
300 _ax, 205 p. :
_bill. ;
490 _aWiley series in clinical psychology
650 0 _aTotal quality management in human services.
942 _cBK