000			01259cam a2200229 a 4500
999			_c464 _d464
020			_a0803971346 (cloth : acidfree paper)
020			_a0803971354 (pbk. : acidfree paper)
082	0	0	_a362.0684 _bM34
100	1		_aMartin, Lawrence L.
245	1	0	_aMeasuring the performance of human service programs /
260			_aThousand Oaks : _bSage Publications, _cc1996.
300			_axi, 139 p. ;
505	0		_aPerformance measurement : the new accountability -- Performance measurement : an idea whose time has come -- Social problems, human service programs & performance measurement -- Output performance measures -- Quality performance measures -- Outcome performance measures -- Numeric counts -- Standardized measures -- Level of functioning scales -- Client satisfaction -- Issues in selecting, collecting, reporting, & using performance measures.
650		0	_aHuman services
650		0	_aEvaluation research (Social action programs)
650		0	_aPresent value analysis.
700	1		_aKettner, Peter M.,
856	4	2	_uhttp://www.loc.gov/catdir/enhancements/fy0655/95041794-d.html
856	4	1	_uhttp://www.loc.gov/catdir/enhancements/fy0655/95041794-t.html
856	4	2	_uhttp://www.loc.gov/catdir/enhancements/fy0740/95041794-b.html
942			_cBK