000 00464nam a22001577a 4500
999 _c6477
_d6477
020 _a0632032790
082 _a362.10685
_bO83
100 _aOvretveit, John
245 _aHealth service quality: an introduction to quality methods for health services
260 _aLondon
_bBlackwell Scientific Publications
_cc1992
300 _axiii, 186 p.
_b24 cm.
500 _aIncludes index.
650 _aHealth Services
650 _aQulity, Service - Health
942 _cBK