Administration NVQ level 1 : student handbook
- 3rd ed
- Oxford Heinemann 2002
- xiv, 242 p. ill
Includes appendix : developing yourself
101 Contribute to effective team work. 102 Ensure your own actions reduce risks to health and safety. 103 Prepare and copy routine documents. 104 Find and store files in a paper-based system. 105 Enter and find data using a computer. 106 Contribute to maintaining customer service. 107 Distribute and dispatch mail