Goetsch, David L.
Quality management : introduction to total quality management for production, processing and services - 5th ed. - Upper Saddle River, NJ : Pearson Prentice Hall, c2006. - xviii, 814 p. : ill. ;
An instructor's resource manual and a set of transparency masters are available to supplement the text. Rev. ed. of: Introduction to total quality / David L. Goetsch, Stanley B. Davis.
0131971344 9780131971349
Total quality management.
658.401322 / G64
Quality management : introduction to total quality management for production, processing and services - 5th ed. - Upper Saddle River, NJ : Pearson Prentice Hall, c2006. - xviii, 814 p. : ill. ;
An instructor's resource manual and a set of transparency masters are available to supplement the text. Rev. ed. of: Introduction to total quality / David L. Goetsch, Stanley B. Davis.
0131971344 9780131971349
Total quality management.
658.401322 / G64