Dickens, Paul.
Quality and excellence in human services / - Chichester ; New York : Wiley, c1994. - x, 205 p. : ill. ; - Wiley series in clinical psychology .
0471940542 (pbk.)
Total quality management in human services.
361.00685 / D52
Quality and excellence in human services / - Chichester ; New York : Wiley, c1994. - x, 205 p. : ill. ; - Wiley series in clinical psychology .
0471940542 (pbk.)
Total quality management in human services.
361.00685 / D52