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Gaylor, Linda J.,

The administrative dental assistant / Linda J. Gaylor, RDA, BPA, MEd, Coordinator, Curriculum and Instruction, San Bernardino County Superintendent of Schools, Regional Occupational Program, Career Training, and Support Services, San Bernardino, California. - Fourth edition. - xx, 305 pages ; 28 cm

Includes bibliographical references and index.

Orientation to the dental profession -- Dental basics -- Communication skills and telephone techniques -- Written correspondence -- Patient relations -- Dental healthcare team communications -- Computerized dental practice -- Patient clinical records -- Information management -- Dental patient scheduling -- Recall systems -- Inventory management -- Dental office equipment -- Financial arrangements and collection procedures -- Dental insurance processing -- Bookkeeping procedures : accounts payable -- Bookkeeping procedures : accounts receivable -- Employment strategies.

ISBN: 9780323294447 (pbk. : alk. paper)

LCCN: 2015040164

Subjects--Topical Terms:
Dental Assistants.
Dental Offices--organization & administration.

LC Class. No.: RK60.5 / .G37 2017

Dewey Class. No.: 617.6/0233

National Library of Medicine Call No.: WU 90