PSMCHS LIBRARY

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Total quality : management, organization, and strategy

by Evans, James R.

Edition: 4th ed.Material type: Text Text Publication details: Australia Thomson/South-Western, c2005Availability: Items available for loan: Call number: 658.4013 E29 (1).

2.
Managing for quality and performance excellence / James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert), 1950- | Lindsay, William M.

Edition: 8th Ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Australia ; Mason, OH : South-Western Cengage Learning, c2011Availability: Items available for loan: Call number: 658.4013 E93 (5).